Online Assessments Issue

Incident Report for aXcelerate

Resolved

We have resolved the issue affecting both Learners and Administrators attempting to access Online Assessment features, and will continue to monitor the situation.

Posted Mar 21, 2024 - 16:32 AEST

Monitoring

We have taken action and the system performance has stabilised. We will continue to monitor for the next hour.

We thank you for your understanding in this matter.

Posted Mar 21, 2024 - 16:08 AEST

Investigating

We are currently investigating an issue with Online Assessments. They are currently not available for administrators in the Admin Portal, or for all learners, from within the Learner Portal.

Our team are investigating the issue as a matter of priority. An update will be provided shortly.

Posted Mar 21, 2024 - 15:35 AEST

This incident affected: Online Assessments.