All Systems Operational

About This Site

Welcome to aXcelerate's home for system status information and notifications. Event information for any system maintenance window, downtime, or degraded system performance will be found here with up-to-date information about what and when things are happening

aXcelerate Production ? Operational
90 days ago
100.0 % uptime
Today
aXcelerate Staging ? Operational
90 days ago
100.0 % uptime
Today
Reporting System ? Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
100.0 % uptime
Today
Online Assessments Operational
90 days ago
100.0 % uptime
Today
Learner Portal ? Operational
90 days ago
100.0 % uptime
Today
Support services Operational
External Integration Operational
90 days ago
100.0 % uptime
Today
Information Security Related Topics ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 2, 2024

No incidents reported today.

Mar 1, 2024
Completed - The scheduled maintenance has been completed.
Mar 1, 17:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 08:30 AEST
Scheduled - Snapper- DONE
Greenmount - DONE
Wurtulla - DONE
Kirra - DONE
Currumbin - DONE
Mudjimba - DONE
Stradbroke - DONE
Burleigh - IN PROGRESS

Mar 1, 08:30 AEST
Feb 29, 2024
Resolved - We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.
Feb 29, 13:07 AEST
Investigating - We are currently investigating an issue affecting system performance on the Stradbroke cluster. This item is under investigation and we will provide further information as soon as possible.
Feb 29, 12:15 AEST
Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Resolved - Since 1:15pm AEST, we have continued to monitor the system and no further performance events have been observed.
Feb 23, 16:42 AEST
Investigating - We are currently investigating an issue affecting system performance on the Greenmount cluster. This item is under investigation and we will provide further information as soon as possible.
Feb 23, 12:31 AEST
Monitoring - We have taken action and the system performance has stabilised. We will continue to monitor for the next hour.

We thank you for your understanding in this matter.

Feb 23, 12:27 AEST
Investigating - We are currently investigating an issue affecting system performance on the Greenmount cluster. This item is under investigation and we will provide further information as soon as possible.
Feb 23, 10:46 AEST
Feb 22, 2024
Resolved - We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.
Feb 22, 14:34 AEST
Monitoring - We have increased the amount of servers to maintain the Greenmount demand, our team are continuing to investigate the root cause of the system performance.
Feb 22, 12:17 AEST
Investigating - We have observed a number of performance spikes on the Greenmount cluster. Our team are continuing to investigate this further. We apologise for any inconvenience this is causing.
Feb 22, 11:48 AEST
Monitoring - We have taken action and the system performance has stabilised. We will continue to monitor for the next hour.

We thank you for your understanding in this matter.

Feb 22, 11:01 AEST
Investigating - We are currently investigating an issue affecting system performance on the Greenmount cluster. This item is under investigation and we will provide further information as soon as possible.
Feb 22, 10:38 AEST
Feb 21, 2024
Resolved - We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.
Feb 21, 12:34 AEST
Monitoring - We have taken action and the system performance has stabilised. We will continue to monitor for the next hour.

We thank you for your understanding in this matter.

Feb 21, 11:07 AEST
Investigating - We are currently investigating an issue affecting system performance on the Greenmount Cluster. This item is under investigation and we will provide further information as soon as possible.
Feb 21, 10:49 AEST
Feb 20, 2024
Resolved - We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.
Feb 20, 15:37 AEST
Monitoring - We have taken action and the system performance has stabilised. We will continue to monitor for the next hour.

We thank you for your understanding in this matter.

Feb 20, 14:12 AEST
Investigating - We are currently investigating an issue affecting system performance on the Greenmount cluster. This item is under investigation and we will provide further information as soon as possible.
Feb 20, 14:06 AEST
Feb 19, 2024
Resolved - We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.
Feb 19, 12:35 AEST
Investigating - We are currently investigating an issue with system performance on the Greenmount cluster. This item is under investigation and we will provide further information as soon as possible.
Feb 19, 12:26 AEST
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.