All Systems Operational

About This Site

Welcome to aXcelerate's home for system status information and notifications. Event information for any system maintenance window, downtime, or degraded system performance will be found here with up-to-date information about what and when things are happening

Uptime over the past 90 days. View historical uptime.
aXcelerate Production ? Operational
90 days ago
100.0 % uptime
Today
aXcelerate Staging ? Operational
90 days ago
100.0 % uptime
Today
Reporting System ? Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
100.0 % uptime
Today
Online Assessments Operational
90 days ago
100.0 % uptime
Today
Learner Portal ? Operational
90 days ago
100.0 % uptime
Today
Support services Operational
External Integration Operational
90 days ago
100.0 % uptime
Today
Information Security Related Topics ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 6, 2024
aXcelerate Unavailable for some users - Greenmount
Resolved - We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.
Dec 6, 08:51 AEST
Monitoring - We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.
Dec 6, 08:20 AEST
Investigating - We are aware that aXcelerate is currently unavailable for some users on the Greenmount cluster. Our developers are currently working on finding a resolution as quickly as possible.
Dec 6, 07:39 AEST
Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024
Staging Refresh Pt. 2 - Tuesday 3 December 2024
Completed - The scheduled maintenance has been completed.
Dec 3, 14:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 08:30 AEST
Scheduled - Wurtulla - DONE
Currumbin - DONE
Mothership - DONE
Dec 3, 07:59 AEST
Dec 2, 2024
Staging Refresh - Mon 2 December 2024
Completed - The scheduled maintenance has been completed.
Dec 2, 17:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 08:30 AEST
Scheduled - Burleigh - DONE
Mudjimba - DONE
Snapper - DONE
Kirra - DONE
Stradbroke - DONE
Currumbin - IN PROGRESS
Greenmount
Wurtulla
Dec 2, 08:21 AEST
System slowness detected - Snapper
Resolved - We are pleased to announce that the server issues experienced earlier have been resolved.
Dec 2, 12:48 AEST
Monitoring - We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.
Dec 2, 12:31 AEST
Investigating - We have detected slower than expected system performance on the Snapper cluster and are currently in the process of investigating.
Dec 2, 12:21 AEST
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

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