System Slowness Detected
Incident Report for aXcelerate
Resolved
We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.
Posted Feb 22, 2024 - 14:34 AEST
Monitoring
We have increased the amount of servers to maintain the Greenmount demand, our team are continuing to investigate the root cause of the system performance.
Posted Feb 22, 2024 - 12:17 AEST
Investigating
We have observed a number of performance spikes on the Greenmount cluster. Our team are continuing to investigate this further. We apologise for any inconvenience this is causing.
Posted Feb 22, 2024 - 11:48 AEST
Monitoring
We have taken action and the system performance has stabilised. We will continue to monitor for the next hour.

We thank you for your understanding in this matter.
Posted Feb 22, 2024 - 11:01 AEST
Investigating
We are currently investigating an issue affecting system performance on the Greenmount cluster. This item is under investigation and we will provide further information as soon as possible.
Posted Feb 22, 2024 - 10:38 AEST
This incident affected: aXcelerate Production.