System slowness detected - Snapper

Incident Report for aXcelerate

Resolved

System performance has now returned to normal. We thank you for your patience in this matter.
Posted May 14, 2026 - 12:50 AEST

Monitoring

We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.
Posted May 14, 2026 - 12:30 AEST

Investigating

We have detected slower than expected system performance and are currently in the process of investigating.
Posted May 14, 2026 - 12:19 AEST
This incident affected: aXcelerate Production.