Change to Staging Refresh date
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 2025 - 06:00 AEST
Scheduled - Due to the timing of our fortnightly code release, Staging Refresh will be delayed until Thursday 3 April.

All shared database clusters that receive regular monthly refreshes will be completed on Thursday 3 April.

Customers on individual clusters will not be refreshed unless specifically requested.
Mar 31, 2025 06:00 - Apr 1, 2025 18:00 AEST

About This Site

Welcome to aXcelerate's home for system status information and notifications. Event information for any system maintenance window, downtime, or degraded system performance will be found here with up-to-date information about what and when things are happening

Uptime over the past 90 days. View historical uptime.
aXcelerate Production ? Operational
90 days ago
100.0 % uptime
Today
aXcelerate Staging ? Operational
90 days ago
100.0 % uptime
Today
Reporting System ? Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
100.0 % uptime
Today
Online Assessments Operational
90 days ago
100.0 % uptime
Today
Learner Portal ? Operational
90 days ago
100.0 % uptime
Today
Support services Operational
External Integration Operational
90 days ago
100.0 % uptime
Today
Information Security Related Topics ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Staging Refresh - Thursday 3 April 2025 Apr 3, 2025 08:30-17:00 AEST

Stradbroke - PENDING
Snapper - PENDING
Kirra - PENDING
Mudjimba - PENDING
Currumbin - PENDING
Greenmount - PENDING
Burleigh - PENDING
Wurtulla - PENDING
Posted on Mar 24, 2025 - 14:04 AEST
Mar 31, 2025

Unresolved incident: Change to Staging Refresh date.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
eWAY Transactions
Resolved - This incident has been resolved.
Mar 27, 13:10 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 12:07 AEST
Identified - We are aware of a current issue with payment integrations with eWAY caused by an upstream provider. If you are experiencing any issues with eWAY transactions, we recommend contacting eWAY for further assistance. Further information can be found on eWAYs status page: https://status.eway.com.au/
Mar 27, 11:39 AEST
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
USI Service Outage
Resolved - The USI Service is back online and users should now be able to create and verify USIs through the system. Thank you for your patience while the USI Office resolved the outage.
Mar 21, 11:00 AEST
Investigating - We are aware of an issue with the USI Service returning a 500 - Internal Server Error. We have received confirmation from the USI Office that this is a known issue and they are investigating this urgently. We will provide further information as it becomes available.
Mar 21, 08:52 AEST
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage