{
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been resolved.","created_at":"2026-09-01T12:00:12.113+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T12:00:12.113+10:00","display_at":"2026-09-01T12:00:12.113+10:00","deliver_notifications":true,"tweet_id":null,"id":"9bp6zyxf2wv8","incident_id":"g0gn5jpxl71y","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.","created_at":"2026-09-01T11:36:40.010+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T11:36:40.010+10:00","display_at":"2026-09-01T11:36:40.010+10:00","deliver_notifications":true,"tweet_id":null,"id":"xb9f8pnm22mj","incident_id":"g0gn5jpxl71y","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate 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been completed.","created_at":"2026-08-30T01:00:07.234+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-30T01:00:07.234+10:00","display_at":"2026-08-30T01:00:07.234+10:00","deliver_notifications":false,"tweet_id":null,"id":"5rdgdhnr6s3z","incident_id":"9vjst9xbt5xd","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-29T22:00:07.279+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-29T22:00:07.279+10:00","display_at":"2026-08-29T22:00:07.279+10:00","deliver_notifications":false,"tweet_id":null,"id":"sw3ymj2p6z2z","incident_id":"9vjst9xbt5xd","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Scheduled Maintenance Details\n\nDate: Saturday, 29th August 2026\nTime: 10:00 PM – 01:00 AM AEST\nExpected Duration: Approximately 3 hours\n\nA reminder of what you can expect during the maintenance window:\n\n- aXcelerate will be offline for up to 3 hours\n- Any submitted requests will not be processed during the window\n- Learners, trainers and administrators will be unable to log in\n- Scheduled workflow tasks will process, but may encounter errors if source data is provided via API calls\n\nWhy this matters\n\nThis maintenance is part of our regular system maintenance schedule and allows for greater reliability and performance of the aXcelerate system. This maintenance has been scheduled out of hours to minimise disruptions.\n\nDo you need to do anything?\n\nWe recommend informing your staff and students of the upcoming maintenance.\n\nIf you have any questions, please let us know by reaching out to our Support Centre team via the Help Centre.","created_at":"2026-08-13T15:16:14.456+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-13T15:16:14.456+10:00","display_at":"2026-08-13T15:16:14.456+10:00","deliver_notifications":true,"tweet_id":null,"id":"bn8f4n72gp49","incident_id":"9vjst9xbt5xd","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"aXcelerate Production","created_at":"2019-05-21T17:06:54.550+10:00","updated_at":"2026-09-01T11:36:39.981+10:00","position":1,"description":"app.axcelerate.com","showcase":true,"start_date":null,"id":"qb57cmrw4kmj","page_id":"3ynx782h44mx","group_id":null}]},{"name":"System Maintenance - All Clusters excluding Snapper","status":"completed","created_at":"2026-08-28T09:37:21.091+10:00","updated_at":"2026-08-30T00:30:07.301+10:00","monitoring_at":null,"resolved_at":"2026-08-30T00:30:07.262+10:00","impact":"maintenance","shortlink":"https://stspg.io/rr36gfrxpzl3","scheduled_for":"2026-08-30T00:00:00.000+10:00","scheduled_until":"2026-08-30T00:30:00.000+10:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-29T23:00:14.396+10:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-28T09:37:21.082+10:00","reminder_intervals":null,"id":"2m25hr6748rk","page_id":"3ynx782h44mx","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-30T00:30:07.262+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-30T00:30:07.262+10:00","display_at":"2026-08-30T00:30:07.262+10:00","deliver_notifications":false,"tweet_id":null,"id":"0ypb50wwg2w2","incident_id":"2m25hr6748rk","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-30T00:00:07.566+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-30T00:00:07.566+10:00","display_at":"2026-08-30T00:00:07.566+10:00","deliver_notifications":false,"tweet_id":null,"id":"71tfvlwgvxgd","incident_id":"2m25hr6748rk","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-29T23:00:14.225+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-29T23:00:14.225+10:00","display_at":"2026-08-29T23:00:14.225+10:00","deliver_notifications":true,"tweet_id":null,"id":"b750wtysg02q","incident_id":"2m25hr6748rk","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Scheduled Maintenance Details\n\nDate: Sunday 30th August 2026\nTime: 12:00 AM  AEST\nExpected Duration: Approximately 30 minutes\n\nSystem areas affected: Student Management System and Learning Management System\n\n \nWhat you can expect during the maintenance window\n\naXcelerate will experience periods of unavailability throughout the maintenance window.\n\n \nWhy this matters\n\nThis maintenance work will improve the performance and reliability of the platform.\n \n\nDo you need to do anything?\n\nWe recommend informing your staff and students of the maintenance window.\n\nIf you have any questions, please let us know by reaching out to our Support Centre team here: https://support.axcelerate.com.au/hc/en-gb","created_at":"2026-08-28T09:37:21.172+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-28T09:37:21.172+10:00","display_at":"2026-08-28T09:37:21.172+10:00","deliver_notifications":true,"tweet_id":null,"id":"p81jgs18l00q","incident_id":"2m25hr6748rk","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"aXcelerate Production","created_at":"2019-05-21T17:06:54.550+10:00","updated_at":"2026-09-01T11:36:39.981+10:00","position":1,"description":"app.axcelerate.com","showcase":true,"start_date":null,"id":"qb57cmrw4kmj","page_id":"3ynx782h44mx","group_id":null}]},{"name":"System Maintenance - Wurtulla \u0026 Mudjimba clusters","status":"completed","created_at":"2026-08-13T15:14:51.588+10:00","updated_at":"2026-08-23T01:00:07.397+10:00","monitoring_at":null,"resolved_at":"2026-08-23T01:00:07.348+10:00","impact":"maintenance","shortlink":"https://stspg.io/812dw1ly09wf","scheduled_for":"2026-08-22T22:00:00.000+10:00","scheduled_until":"2026-08-23T01:00:00.000+10:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-13T15:14:51.581+10:00","reminder_intervals":null,"id":"hcbn6lf28rq2","page_id":"3ynx782h44mx","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-23T01:00:07.348+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-23T01:00:07.348+10:00","display_at":"2026-08-23T01:00:07.348+10:00","deliver_notifications":false,"tweet_id":null,"id":"rx466l5kz2py","incident_id":"hcbn6lf28rq2","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-22T22:00:07.358+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-22T22:00:07.358+10:00","display_at":"2026-08-22T22:00:07.358+10:00","deliver_notifications":false,"tweet_id":null,"id":"gmq6xzq0f54v","incident_id":"hcbn6lf28rq2","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Scheduled Maintenance Details\n\nDate: Saturday, 22nd August 2026\nTime: 10:00 PM – 01:00 AM AEST\nExpected Duration: Approximately 3 hours\n\nA reminder of what you can expect during the maintenance window:\n\n- aXcelerate will be offline for up to 3 hours\n- Any submitted requests will not be processed during the window\n- Learners, trainers and administrators will be unable to log in\n- Scheduled workflow tasks will process, but may encounter errors if source data is provided via API calls\n\nWhy this matters\n\nThis maintenance is part of our regular system maintenance schedule and allows for greater reliability and performance of the aXcelerate system. This maintenance has been scheduled out of hours to minimise disruptions.\n\nDo you need to do anything?\n\nWe recommend informing your staff and students of the upcoming maintenance.\n\nIf you have any questions, please let us know by reaching out to our Support Centre team via the Help Centre.","created_at":"2026-08-13T15:14:51.651+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-13T15:14:51.651+10:00","display_at":"2026-08-13T15:14:51.651+10:00","deliver_notifications":true,"tweet_id":null,"id":"ctn9z9261qm2","incident_id":"hcbn6lf28rq2","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"aXcelerate Production","created_at":"2019-05-21T17:06:54.550+10:00","updated_at":"2026-09-01T11:36:39.981+10:00","position":1,"description":"app.axcelerate.com","showcase":true,"start_date":null,"id":"qb57cmrw4kmj","page_id":"3ynx782h44mx","group_id":null}]},{"name":"System Maintenance - Kirra \u0026 Currumbin clusters","status":"completed","created_at":"2026-08-05T12:22:47.173+10:00","updated_at":"2026-08-16T01:00:07.981+10:00","monitoring_at":null,"resolved_at":"2026-08-16T01:00:07.700+10:00","impact":"maintenance","shortlink":"https://stspg.io/hdpwx45w72qs","scheduled_for":"2026-08-15T22:00:00.000+10:00","scheduled_until":"2026-08-16T01:00:00.000+10:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-05T12:22:47.164+10:00","reminder_intervals":null,"id":"sg3f8vqb9n01","page_id":"3ynx782h44mx","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-16T01:00:07.700+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-16T01:00:07.700+10:00","display_at":"2026-08-16T01:00:07.700+10:00","deliver_notifications":false,"tweet_id":null,"id":"5v1t57bhcs4g","incident_id":"sg3f8vqb9n01","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-15T22:00:12.020+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-15T22:00:12.020+10:00","display_at":"2026-08-15T22:00:12.020+10:00","deliver_notifications":false,"tweet_id":null,"id":"fmd690mwj2dh","incident_id":"sg3f8vqb9n01","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Scheduled Maintenance Details\n\nDate: Saturday, 15th August 2026\nTime: 10:00 PM – 01:00 AM AEST\nExpected Duration: Approximately 3 hours\n\nA reminder of what you can expect during the maintenance window:\n\n- aXcelerate will be offline for up to 3 hours\n- Any submitted requests will not be processed during the window\n- Learners, trainers and administrators will be unable to log in\n- Scheduled workflow tasks will process, but may encounter errors if source data is provided via API calls\n\nWhy this matters\n\nThis maintenance is part of our regular system maintenance schedule and allows for greater reliability and performance of the aXcelerate system. This maintenance has been scheduled out of hours to minimise disruptions.\n\nDo you need to do anything?\n\nWe recommend informing your staff and students of the upcoming maintenance.\n\nIf you have any questions, please let us know by reaching out to our Support Centre team via the Help Centre.","created_at":"2026-08-05T12:22:47.242+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-05T12:22:47.242+10:00","display_at":"2026-08-05T12:22:47.242+10:00","deliver_notifications":true,"tweet_id":null,"id":"g4plw85b35lx","incident_id":"sg3f8vqb9n01","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"aXcelerate Production","created_at":"2019-05-21T17:06:54.550+10:00","updated_at":"2026-09-01T11:36:39.981+10:00","position":1,"description":"app.axcelerate.com","showcase":true,"start_date":null,"id":"qb57cmrw4kmj","page_id":"3ynx782h44mx","group_id":null}]},{"name":"System Maintenance - Burleigh \u0026 Stradbroke clusters","status":"completed","created_at":"2026-08-03T11:12:41.178+10:00","updated_at":"2026-08-09T01:00:07.410+10:00","monitoring_at":null,"resolved_at":"2026-08-09T01:00:07.349+10:00","impact":"maintenance","shortlink":"https://stspg.io/w5f4901dqm27","scheduled_for":"2026-08-08T22:00:00.000+10:00","scheduled_until":"2026-08-09T01:00:00.000+10:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-03T11:12:41.170+10:00","reminder_intervals":null,"id":"mfk4tgpngcmp","page_id":"3ynx782h44mx","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-09T01:00:07.349+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-09T01:00:07.349+10:00","display_at":"2026-08-09T01:00:07.349+10:00","deliver_notifications":false,"tweet_id":null,"id":"wbvyd435y7k5","incident_id":"mfk4tgpngcmp","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-08T22:00:07.780+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-08T22:00:07.780+10:00","display_at":"2026-08-08T22:00:07.780+10:00","deliver_notifications":false,"tweet_id":null,"id":"dk3g5bn5356y","incident_id":"mfk4tgpngcmp","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Scheduled Maintenance Details\n\nDate: Saturday, 8th August 2026\nTime: 10:00 PM – 01:00 AM AEST\nExpected Duration: Approximately 3 hours\n\nA reminder of what you can expect during the maintenance window:\n\n- aXcelerate will be offline for up to 3 hours\n- Any submitted requests will not be processed during the window\n- Learners, trainers and administrators will be unable to log in\n- Scheduled workflow tasks will process, but may encounter errors if source data is provided via API calls\n\nWhy this matters\n\nThis maintenance is part of our regular system maintenance schedule and allows for greater reliability and performance of the aXcelerate system. This maintenance has been scheduled out of hours to minimise disruptions.\n\nDo you need to do anything?\n\nWe recommend informing your staff and students of the upcoming maintenance.\n\nIf you have any questions, please let us know by reaching out to our Support Centre team via the Help Centre.","created_at":"2026-08-03T11:12:41.237+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-03T11:12:41.237+10:00","display_at":"2026-08-03T11:12:41.237+10:00","deliver_notifications":true,"tweet_id":null,"id":"g9fsjz8khspt","incident_id":"mfk4tgpngcmp","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"aXcelerate Production","created_at":"2019-05-21T17:06:54.550+10:00","updated_at":"2026-09-01T11:36:39.981+10:00","position":1,"description":"app.axcelerate.com","showcase":true,"start_date":null,"id":"qb57cmrw4kmj","page_id":"3ynx782h44mx","group_id":null}]},{"name":"Client Portal","status":"resolved","created_at":"2026-08-05T17:32:22.135+10:00","updated_at":"2026-08-05T19:27:16.324+10:00","monitoring_at":null,"resolved_at":"2026-08-05T19:27:16.306+10:00","impact":"none","shortlink":"https://stspg.io/kws7lpyfh8l5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-05T17:32:22.129+10:00","reminder_intervals":null,"id":"0cpzz32n84nv","page_id":"3ynx782h44mx","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-08-05T19:27:16.306+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-05T19:27:16.306+10:00","display_at":"2026-08-05T19:27:16.306+10:00","deliver_notifications":true,"tweet_id":null,"id":"p82tvg97jxt6","incident_id":"0cpzz32n84nv","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an issue affecting the Client Portal. We are working on a resolution for this issue.","created_at":"2026-08-05T17:32:22.185+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-05T17:32:22.185+10:00","display_at":"2026-08-05T17:32:22.185+10:00","deliver_notifications":true,"tweet_id":null,"id":"b8f7b85gbq8z","incident_id":"0cpzz32n84nv","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"aXcelerate Production","created_at":"2019-05-21T17:06:54.550+10:00","updated_at":"2026-09-01T11:36:39.981+10:00","position":1,"description":"app.axcelerate.com","showcase":true,"start_date":null,"id":"qb57cmrw4kmj","page_id":"3ynx782h44mx","group_id":null}]},{"name":"System Maintenance - Greenmount","status":"completed","created_at":"2026-07-28T11:28:38.081+10:00","updated_at":"2026-08-02T01:00:07.567+10:00","monitoring_at":null,"resolved_at":"2026-08-02T01:00:07.527+10:00","impact":"maintenance","shortlink":"https://stspg.io/qfbkmzmfq24h","scheduled_for":"2026-08-01T22:00:00.000+10:00","scheduled_until":"2026-08-02T01:00:00.000+10:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-01T21:01:14.701+10:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-07-28T11:28:38.075+10:00","reminder_intervals":null,"id":"8yxpyj2mhch6","page_id":"3ynx782h44mx","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-02T01:00:07.527+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-02T01:00:07.527+10:00","display_at":"2026-08-02T01:00:07.527+10:00","deliver_notifications":false,"tweet_id":null,"id":"t7x4yf68y06v","incident_id":"8yxpyj2mhch6","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-01T22:00:07.776+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-01T22:00:07.776+10:00","display_at":"2026-08-01T22:00:07.776+10:00","deliver_notifications":false,"tweet_id":null,"id":"bs23m4285sp1","incident_id":"8yxpyj2mhch6","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-01T21:01:14.548+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-01T21:01:14.548+10:00","display_at":"2026-08-01T21:01:14.548+10:00","deliver_notifications":true,"tweet_id":null,"id":"5dz6h5334fty","incident_id":"8yxpyj2mhch6","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Scheduled Maintenance Details\n\nDate: Saturday, 1 August 2026\nTime: 10:00 PM – 01:00 AM AEST\nExpected Duration: Approximately 3 hours\n\nA reminder of what you can expect during the maintenance window:\n\n- aXcelerate will be offline for up to 3 hours\n- Any submitted requests will not be processed during the window\n- Learners, trainers and administrators will be unable to log in\n- Scheduled workflow tasks will process, but may encounter errors if source data is provided via API calls\n\nWhy this matters\n\nThis maintenance is part of our regular system maintenance schedule and allows for greater reliability and performance of the aXcelerate system. This maintenance has been scheduled out of hours to minimise disruptions.\n\nDo you need to do anything?\n\nWe recommend informing your staff and students of the upcoming maintenance.\n\nIf you have any questions, please let us know by reaching out to our Support Centre team via the Help Centre.","created_at":"2026-07-28T11:28:38.138+10:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-28T11:28:38.138+10:00","display_at":"2026-07-28T11:28:38.138+10:00","deliver_notifications":true,"tweet_id":null,"id":"lr6zd18c8mfv","incident_id":"8yxpyj2mhch6","custom_tweet":null,"affected_components":[{"code":"qb57cmrw4kmj","name":"aXcelerate Production","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"aXcelerate Production","created_at":"2019-05-21T17:06:54.550+10:00","updated_at":"2026-09-01T11:36:39.981+10:00","position":1,"description":"app.axcelerate.com","showcase":true,"start_date":null,"id":"qb57cmrw4kmj","page_id":"3ynx782h44mx","group_id":null}]}]
}