QR Codes are currently unavailable

Incident Report for aXcelerate

Resolved

This incident has been resolved.

Posted Feb 08, 2021 - 13:57 AEST

Update

The QR Code service is back online and QR Codes can be used when issuing certificates. We thank you for your patience.

Posted Feb 08, 2021 - 13:57 AEST

Identified

The QR Code Generator which is operated by a Third-Party service is currently offline. We are waiting for their servers to come back online. Until such time, if you need to issue certificates, please either remove the QR Code from the Certificate Template or use a template that does not contain a QR Code.

Posted Feb 08, 2021 - 10:44 AEST

This incident affected: aXcelerate Production.