System Outage

Incident Report for aXcelerate

Resolved

This incident has been resolved.
Posted Dec 08, 2020 - 11:45 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 08, 2020 - 11:45 AEST

Investigating

We have identified a server issue which has resulted in an outage of the aXcelerate application for some users.
We are working to restore all systems and will provide a further update on this shortly.
Posted Dec 08, 2020 - 11:41 AEST
This incident affected: aXcelerate Production.