All Systems Operational

About This Site

Welcome to aXcelerate's home for system status information and notifications. Event information for any system maintenance window, downtime, or degraded system performance will be found here with up-to-date information about what and when things are happening

aXcelerate Production ? Operational
90 days ago
100.0 % uptime
Today
Reporting System ? Operational
90 days ago
99.86 % uptime
Today
aXcelerate Workflow Operational
90 days ago
99.99 % uptime
Today
aXcelerate Staging ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 4, 2020

No incidents reported today.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020
Resolved - This issue has been resolved
Mar 31, 08:10 AEST
Monitoring - We have identified that a recent system issue has caused a large backlog of Workflow tasks which it is now working to catch up on.
We are monitoring progress of the queue and we expect that it will be back on schedule soon.
Mar 31, 08:03 AEST
Mar 30, 2020
Resolved - This issue has been resolved
Mar 30, 12:40 AEST
Investigating - We have identified an issue with the Workflow System and we are currently working to get this resolved.
Mar 30, 12:15 AEST
Resolved - Warehoused Reports are back online. We apologise for the inconvenience.
Mar 30, 08:48 AEST
Investigating - The Warehoused Reports will be offline for approximately 15 minutes. We will provide an update once the reports are available
Mar 30, 08:12 AEST
Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020
Resolved - This incident has been resolved and we are monitoring the system.
Mar 26, 11:04 AEST
Investigating - We have received reports of slower than expected system performance and are currently in the process of investigating.
Mar 26, 10:58 AEST
Mar 25, 2020

No incidents reported.

Mar 24, 2020
Resolved - This incident has been resolved.
Mar 24, 16:55 AEST
Monitoring - The system has stabilised and we are monitoring the situation.
Mar 24, 14:00 AEST
Investigating - We have received reports of slower than expected system performance. We have identified slower than expected performance from the production database which is affecting the aXcelerate application. This is due to a combination of a heavy workload and several long-running requests. We will provide an update as information becomes available.
Mar 24, 13:46 AEST
Mar 23, 2020
Resolved - The system has stabilised and we are monitoring the situation.
Mar 23, 10:24 AEST
Investigating - We have received reports of slower than expected system performance. We have identified slower than expected performance from the production database which is affecting the aXcelerate application. This is due to a combination of a heavy workload and several long-running requests. We will provide an update as information becomes available.
Mar 23, 09:33 AEST
Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.