All Systems Operational

About This Site

Welcome to aXcelerate's home for system status information and notifications. Event information for any system maintenance window, downtime, or degraded system performance will be found here with up-to-date information about what and when things are happening

aXcelerate Production ? Operational
90 days ago
100.0 % uptime
Today
aXcelerate Staging ? Operational
90 days ago
100.0 % uptime
Today
Reporting System ? Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
100.0 % uptime
Today
Online Assessments Operational
90 days ago
99.97 % uptime
Today
Learner Portal ? Operational
90 days ago
100.0 % uptime
Today
Support services Operational
External Integration Operational
90 days ago
100.0 % uptime
Today
Information Security Related Topics ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Resolved - We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.
Apr 15, 14:17 AEST
Monitoring - We have taken action and the system performance has stabilised. We will continue to monitor for the next hour.

We thank you for your understanding in this matter.

Apr 15, 13:18 AEST
Investigating - We are currently investigating an issue affecting system performance on the Greenmount cluster. This item is under investigation and we will provide further information as soon as possible.
Apr 15, 12:36 AEST
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Completed - The scheduled maintenance has been completed.
Apr 12, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
Apr 12, 17:40 AEST
Scheduled - Tonight, Friday 12th April at 9:00 pm AEST, we will be performing schedule maintenance to the Greenmount, Wurtulla and Snapper clusters. To identify your cluster, navigate to Settings > System Settings.

The system maintenance is expected to take approximately 90 minutes and has been scheduled outside business hours to minimise disruption to your business.

​During this time, users on these clusters will be unable to access the system. We apologise for the inconvenience this may cause.

Apr 12, 15:42 AEST
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.